A: Atlantis Logistics offers a range of logistics services including air delivery, ground shipping, temperature-controlled transport, dedicated cargo charters, LTL/FTL freight services, and consolidated cargo solutions.
A: You can easily request a quote by visiting our website and filling out the quote request form or by contacting our customer service team directly.
A: Yes, we provide both domestic and international shipping services, with a presence in the United States, Canada, and India.
A: Delivery times vary depending on the destination, mode of transportation (air, sea, or ground), and any customs clearance processes. Our team will provide an estimated delivery timeline when you request a quote.
A: Yes, we offer temperature-controlled vehicles and storage options to ensure that your sensitive goods are transported in optimal conditions.
A: LTL (Less-than-Truckload) is for smaller shipments that don't require a full truck, and your cargo is combined with others. FTL (Full-Truckload) is when your shipment takes up the entire truck, providing direct delivery without sharing space.
A: You can track your shipment using the tracking number provided at the time of shipment. Simply enter the tracking number on our website or contact customer service for real-time updates.
A: Typically, you will need a commercial invoice, packing list, bill of lading, and any necessary customs documents. Our team will guide you through the process to ensure all paperwork is in order.
A: Yes, we provide comprehensive customs clearance services to facilitate smooth and efficient cross-border shipping for our clients.
A: Weight and size restrictions vary depending on the mode of transport (air, sea, or ground) and the destination. Please contact us with specific shipment details, and we’ll guide you through the options.
A: Yes, we offer dedicated cargo charters for time-sensitive and large-scale shipments. Our team can arrange tailored solutions based on your timeline and cargo requirements.
A: Our ground shipping services cover major cities and regions in the United States, Canada, and India. We also offer cross-border services between these countries.
A: Yes, we offer cargo insurance to provide additional protection for your goods during transit. Our team will help you select the right coverage for your shipment.
A: Certain items such as hazardous materials, perishable goods, and restricted items (weapons, chemicals, etc.) may be prohibited or require special documentation. We can provide a full list of restricted items based on your shipping destination.
A: We take multiple precautions including secure packaging, real-time tracking, and strict adherence to safety regulations to ensure your shipment arrives safely and securely.
A: Yes, we offer consolidation services that allow you to combine multiple shipments into one for cost-efficiency and easier management, particularly for international shipping.
A: We follow strict regulations when shipping hazardous materials, ensuring all necessary documentation, packaging, and handling protocols are adhered to. Please contact us for details specific to your shipment.
A: Proper packaging is essential to ensure safe transit. We recommend using sturdy materials and securing your items appropriately. If you need assistance, we also offer professional packing services.
A: Yes, we provide warehousing and storage solutions in key locations to support your logistics needs, whether you require short-term or long-term storage options.
A: Shipping costs are determined based on factors such as the weight, size, destination, mode of transport, and any additional services required (e.g., temperature control, insurance). Contact us for a detailed quote.
A: Yes, we offer discounted rates for bulk or recurring shipments. Our team will work with you to create a pricing plan that fits your needs.
A: You can track the real-time status of your delivery using the tracking number provided. Simply enter it on our website or contact customer service for assistance.
A: If there is a delay, we will notify you immediately and work with you to resolve any issues. We strive to minimize disruptions and keep you informed every step of the way.
A: Yes, we offer professional packing services for fragile or high-value items to ensure they are securely packaged and transported with care.
A: Yes, we offer comprehensive door-to-door delivery services for international shipments, ensuring your goods are picked up from your location and delivered directly to the recipient's address.
Available 24 hours / 7 days, Atlantis Logistics has evolved into an Industry leader in transportation and logistics. We can deliver virtually any type of shipment, anywhere in the world, anytime!
